Martinette clothing has been designed to improve the quality of everyday life for:

•People with a loss of autonomy

•Seniors

•People with cognitive impairment

•People with Alzheimer's

•People with reduced mobility

• People with disabilities

Having a perfect understanding of the special needs of these people when it comes to dressing, our garments are designed with snaps at the shoulders for easy putting on and taking off of clothes.

If you are a caregiver, our adaptive clothing is also designed for you: they are easy to put on and wear, without creating discomfort or pain for your loved ones.

Wearing adaptive clothing designed by Martinette means:

•Simple: Thanks to its technology, putting on and taking off a garment is now simple, despite a loss of autonomy or a handicap.

•Discreet: Having suitable clothing now goes unnoticed. The clothes have an elegant design and make you look good.

•Easy to maintain: Simple to maintain, Martinette’s adaptive clothing washes very easily.

•Comfortable: Adaptive clothing is easy to wear and cozy for everyday comfort.

•Pleasant: People with loss of autonomy or reduced mobility can proudly wear their clothes!

In order to have a suitable garment that fits you well, it is necessary to choose the right size. Our clothes are loose-fitting, so they are easy to put on, but also to offer you a relaxed and cozy style. At Martinette, we care about your comfort, which is why we offer you a size guide to help you make the right choice when buying your garment.

We invite you to refer to the table below to find out the size that will suit you best.

SIZE GUIDE

With a doctor's prescription, Canadian residents are exempt from paying sales tax when purchasing adaptive clothing.

Procedure:

1. Create a customer account;

2. Download and print the prescription form and have it completed by your doctor;

3. Send us the completed prescription form by email to info@martinettedesign.com or by mail to:

Martinette Design, 611-1070 Bleury street, Montreal, Quebec, H2Z 1N3

Upon receipt of your prescription, it will be associated with your customer account and future purchases may be exempt from sales tax.

You can shop on our website with confidence, because your online transactions are secured by the SSL (Secure Sockets Layer) protocol.

Your purchases can be paid by credit card, Visa and Mastercard, or PayPal.

If you prefer, you can also place your order by phone.

It is always possible to cancel an order as long as we have not sent you a shipping confirmation.

Definitely!

You can reach us at 514-449-7954 Monday to Friday between 10 a.m. and 5 p.m.

We use Canada Post delivery service.

The rates are $11.99 for standard delivery (3-7 business days) and $15.99 for express delivery (2-3 business days). Shipping is FREE in Canada for all orders of $150 or more.

Once your order has been completed and paid for on our online store, you will receive a confirmation email. If you do not receive it, contact our customer service, after having carefully checked your unwanted emails.

You will also receive a shipping confirmation email with a link and tracking number from Canada Post as soon as your order is processed.

Note that it is always possible to cancel an orde rany time before you receive a shipping confirmation.

International orders:

For orders outside of Canada, shipping costs will be calculated at checkout. Note that all international packages are subject to duties and taxes. Limits for duty-free packages are established by your local customs authorities.

You will receive a shipping confirmation email with a link and tracking number from Canada Post as soon as your order is processed.

We currently ship across Canada and internationally.

Once your order has been completed and paid for on our online store, you will receive a confirmation email. If you have not received the confirmation email, contact our customer service, after having carefully checked your unwanted emails.

You have 15 days after receipt of your order to exchange or return items.

Items must be in their original condition to be eligible for a refund and meet the following criteria:

-Items must not have been washed, worn or damaged;

-Items must have the original labels and these must not have been detached;

Proof of purchase is also required and must accompany your items in the shipment/package. The following proofs of purchase are accepted: copy of your confirmation email or order number.

Before returning or exchanging an item, email us at info@martinettedesign.com or call our customer service department at 514-449-7954. It will be a pleasure for us to assist you.

Upon receipt of your package, the refund will be made to the original payment method used during purchase. You will receive an email confirmation when your return has been processed.

Please note that the shipping costs incurred during a return will not be reimbursed.

You will be responsible for return shipping. We recommend that you ship the returned merchandise to us using a traceable shipping method (with a tracking number).

Exchanges are free of charge. We will cover the postage costs for the return and the new shipment of your exchanged item.

We reserve the right to refuse a return or exchange if the items do not meet our return policy.

Size or color not right for you?

You have a period of 15 days after receipt of your order to exchange it. To be exchanged, items must be in their original condition and meet the following eligibility criteria:

-Items must not have been washed, worn or damaged;

-The items must have the original labels and these must not have been detached;

Proof of purchase is also required and must accompany your items in the shipment/package. The following proofs of purchase are accepted: copy of your confirmation email or order number.

Before exchanging an item, send us an email at info@martinettedesign.com or call our customer service department at 514-449-7954 to select the new size you want. It will be a pleasure for us to assist you.

You will be responsible for return shipping. We recommend that you ship the returned merchandise to us using a traceable shipping method (with a tracking number).

We reserve the right to refuse an exchange if the items do not meet the eligibility criteria set out above.

Exchanges are free of charge. We will cover the postage costs for the return and the new shipment of your exchanged item.

Martinette clothing is all handmade, in Quebec, in an ethical and responsible way.

Recycled polyester generates up to 23% fewer carbon emissions and uses 43% fewer fossil-based resources compared to conventional polyester.

A registered trademark of recycled polyester introduced by the American firm Unifi, REPREVE® stands out in the clothing world for its top-quality fibers from recycled plastic bottles.

REPREVE® fibers meet the rigorous environmental standards of OEKO-TEX® Standard 100 guaranteeing that the textile product has been tested for the presence of hazardous or toxic chemical inputs. It also guarantees that the textile product has been produced sustainably and under working conditions that respect the environment and humankind. These fibers also meet the requirements of the Global Recycled Standard (GRS), the objective of which is to generate higher percentages of recycled content in products.

Today, more than 30 billion discarded plastic bottles have been repurposed through Unifi's REPREVE® program.

OEKO-TEX® certified dyes are non-toxic and contain no hazardous chemicals.